RETURNS / REFUNDS

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item. In case of any retunes to be raised for the products delivered, please report to us at +91 97406 61009 or email at enquiry@farm4uindia.com along with
1. Reason of return
2. Picture of the Product
3. Order Number
4. Order delivery date
within 24hours of delivery and we will raise a ticket to resolve this asap. Our team will contact you as soon as possible and will coordinate further.

For any other items to be eligible for a refund, you have to return the item you have purchased to us within 7 calendar days of the purchase. The item must be unopened and in its original condition. Contact our customer services department to get a free shipping label. We will credit the amount in our account within 72 hours, after deducting the delivery charges & tax charges. You can use the amount, to purchase any other product from our website.

Once the customer raises the refund request within 3 days from the date of goods received, for which the customer has to state the “Reason for Return”. We are liable to accept return request only for the reasons stated below:
  • If the Item/ Product was defective.
  • If the item was damaged during shipping.
  • If the products were missing or the wrong item was shipped by Farm4uIndia or any Vendor/s tied up with us.
When the customer provides us with the reason, we will validate the given reason, Post which we will take the necessary action on the same.
The customer will be informed about the “Approval/Rejection” of the replacement request. If the reason is valid, the customer shall be required to return the product to Farm4uIndia and only after the return of the product shall Farm4uIndia be obliged to provide the replacement product to the customer. In case the replacement product is not available, Farm4uIndia will provide a refund to the customer and the customer shall be obligated to accept the refund instead of the replacement.
If your product is eligible for a refund, you can choose your preferred refund method based on the table below:
  • The shipping fee is refunded along with the amount paid for your returned product.
  • The time required to complete a refund depends on the refund method you have selected.
After we have received your product (2-3 working days) and it has undergone a quality check (1-2 working days), the expected refund processing times are as follows:
Payment Method Refund Option Refund Time
Cash on Delivery (COD) Bank Deposit 4-5 working days
Farm4uIndia Voucher Refund of Voucher 1-2 working days
Card Payment
Debit Card Bank Deposit Bank Deposit
Credit Card To be credited to card 10 working days